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Fresh-ness Cleaning is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect any personal information you provide when using our website or contacting us about our services.

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Who We Are

Fresh-ness Cleaning provides professional cleaning and concierge services throughout the Scottish Highlands.

If you have any questions regarding this Privacy Policy, please contact us:

Email: info@fresh-nesscleaning.co.uk
Phone: 07731 961098
 

Information We Collect

We may collect the following information:

• Name

• Email address

• Telephone number

• Property address (where relevant)

• Details relating to your enquiry or service request

• Any information you provide through our contact forms
   

How We Use Your Information

We collect your information to:

• Respond to enquiries

• Provide quotations

• Deliver our services

• Communicate with you regarding bookings

• Improve our website and services

• Meet legal and regulatory requirements

We will only use your information for legitimate business purposes and will never sell your personal data to third parties.

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Data Storage and Security

We take appropriate measures to keep your personal information secure and protect it from unauthorised access, disclosure or misuse.

Your information will only be retained for as long as necessary to fulfil the purposes outlined in this policy or to meet legal obligations.

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Sharing Your Information

We may share your information with trusted third-party service providers where necessary to deliver our services. We will only do so where appropriate safeguards are in place.

We may also disclose information where required by law.

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Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.

You can choose to disable cookies through your browser settings.

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Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your personal data where appropriate

• Object to certain types of data processing

• Request a copy of the personal data we hold about you

To exercise any of these rights, please contact us using the details above.

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Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

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Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

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Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Fresh-ness Cleaning
Email: info@fresh-nesscleaning.co.uk
Phone: 07731 961098

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